Developing the Tenant Participation Strategy

Closed 7 Nov 2014

Opened 18 Sep 2014

Feedback Updated 16 Dec 2015

We Asked

Through conversations with tenants, the Council reviewed its Tenant Participation Strategy. We asked for views on ways to improve tenant participation.

You Said

Tenants emphasised that they wanted greater influence on decision making and evidence of the ways that their views are taken in to account. They also wanted to strengthen local tenant participation in the neighbourhoods and to develop the use of digital media.

We Did

These key findings informed the development of five key actions to deliver the Strategy outcomes. The five key actions are:

  1. strengthening communications on the ways that tenants can choose to become involved
  2. encouraging under-represented tenants to take part
  3. introducing neighbourhood council housing tenant forums
  4. developing and strengthening tenant scrutiny
  5. providing a range of learning opportunities to support tenant participation.

The four outcomes agreed with tenants are:

  1. tenants know the different ways they can become involved
  2. tenants can take part and influence decisions if they want to
  3. tenants have the support and resources they need to take part
  4. tenants can help to develop quality services.

The Health, Social Care and Housing Committee approved the new Tenant Participation Strategy on 21 April 2015. An impact assessment will be carried out each year to evidence the ways that tenants’ views have influenced decision making. The assessment will be made widely available and reported to the Health, Social Care and Housing Committee.


Through conversations with tenants and other customers, the Council is reviewing its Tenant Participation Strategy. We are looking for your views on ways to improve tenant participation by 7 November 2014.

Why We Are Consulting

All social landlords must have a Tenant Participation Strategy and the Scottish Social Housing Charter (link below) expects landlords to make sure that “tenants and other customers find it easy to participate in and influence their landlord’s decisions at a level they feel comfortable with.”

Please complete the online survey or email us at the email address below.

We can send you a paper copy by phoning 0131 529 7805 which should be returned to FREEPOST EH3030, the City of Edinburgh Council, 1.4 Waverley Court, 4 East Market Street, Edinburgh. EH8 8BG.

What Happens Next

The views from this consultation will be considered and will inform the content of the Tenant Participation Strategy 2015 – 2018, including the Action Plan.

The Health, Social Care and Housing Committee will be asked to approve the new Tenant Participation Strategy in early 2015.


  • All Edinburgh


  • Homeless People
  • People with long term conditions
  • People with disabilities
  • Minority Ethnic groups
  • Carers
  • Jobseekers
  • Low income households
  • Older people
  • Businesses
  • Children & Young People
  • Civil and public servants
  • Elected Members
  • Lesbian, gay, bisexual people, Transgender people (LGBT)
  • Men
  • Parents/carers
  • Professionals
  • Residents
  • Road users
  • Students
  • Teaching/Educational staff
  • Visitors
  • Voluntary sector/volunteers
  • Women
  • Taxi Licence holders
  • Amenity groups
  • Architects/designers
  • Built heritage groups
  • Community councils
  • Developers/investors
  • Development management statutory consultees
  • Development planning key agencies
  • Education institutions
  • External councils
  • Housing associations
  • Landowners
  • Libraries
  • Natural heritage/open space
  • Neighbourhood partnerships
  • Planning consultants
  • Professional bodies
  • Scottish Government departments
  • Services/utilities
  • Transport groups
  • Young people
  • Licence holders


  • Council homes