2025/26 Council Housing Rent Consultation
Introduction
Almost all of the funding for the housing service comes from your rents and we must balance keeping rents affordable with having enough money to spend on improving homes and services. That is why it is so important that we hear your views on your rent.
How your rent was spent in 2023/24
The following information describes how your rent was spent in 2023/24.
- Planned investment accounts for approximately 35p in every £1. Building new homes and improving existing homes are funded mainly by borrowing. We repay the borrowing using the rent collected from tenants.
- Repairing and maintaining homes accounts for approximately 29p in every £1. This includes responsive repairs and maintenance to all our 20,000 council homes. They are one of the main reasons you get in touch with us and we’re working hard to improve the service.
- Employee costs accounts for approximately 12p in every £1. These include the concierge teams and housing officers, and all the training and equipment staff need to do their jobs.
- Supplies and services accounts for approximately 11p in every £1. These include important services provided by other parts of the Council and/or contractors to make sure homes are safe and well maintained, such as grass cutting and pest control.
- Support services accounts for approximately 7p in every £1. Support from other Council teams makes sure housing services run well, such as, Finance, Human Resources, and the Contact Centre helpline.
- Premises costs accounts for approximately 6p in every £1. These are the costs for running the offices and other places used by staff.
- Contingency and savings accounts for less than 1p in every £1. After paying out all expenses, any money left is set aside for unforeseen circumstances & future investment.