We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

We Asked

Every year we ask Council tenants for their views on how their rent should be spent to inform the Council housing budget for the following year and a five year investment plan.

You Said

In 2018 tenants expressed strong support for building more affordable homes and for modernising and improving existing homes. Tenants particularly supported moves to make homes more energy efficient, and therefore, more affordable to heat.

We Did

We used the outcome of the consultation to inform the 2019/20 Housing Service budget and rent levels. At its budget meeting on 21 February 2019, the Council agreed a 2% rent increase for 2019/20, which will fund the housing service and support a £870 million capital programme over the next five years to invest in new and existing homes.

We Asked

For your views on the proposed design for walking and cycling improvements on Arboretum Place, between Inverleith Park and the Royal Botanic Garden west gate.

You Said

A total of 301 people completed the survey.  The majority were in support of the aims to make a change to the layout that would provide a better space for pedestrians and cyclists.  There was support for the proposed design, with comments focussing on disabled parking provision, crossing points, the number of trees and the surfacing.

We Did

The feedback provided through the survey will be used to develop and improve the next stages of the design process.

We Asked

You to tell us how to simplify the Edinburgh Partnership's governance arrangements and improve community participation in it's decision making.

You Said

A summary report of the consultation responses can be found here.

We Did

The Edinburgh Partnership Board discussed the consultation responses and have agreed a new governance structure. Papers that detail the new structure can be found here. It will be implemented on 1 April 2019. 

We Asked

We asked for views on the proposed design for new pedestrian crossing facilities in South Gye Broadway.

You Said

The majority of feedback indicated support for the proposed crossing. A summary of the comments raised is attached along with along with the Council’s response.

We Did

The feedback will be considered in the detailed design stage

We Asked

We asked for views on the proposed design for new pedestrian crossing facilities in Lanark Road West.

You Said

A summary of the comments raised is attached along with the Council’s response.

We Did

Following this consultation and works within a new development at the location beginning, the Active Travel team have agreed to explore additional funding. This would enable the proposed facilities to be upgraded to a signalised crossing with the intention to link to ‘The Water of Leith Path’ via the new development.  Work on the necessary redesign of the proposed facilities has begun and these will be consulted on separately.

We Asked

We asked for views on the proposed design for new pedestrian crossing facilities in Gilmerton Dykes Crescent.

You Said

The majority of feedback indicated support for the proposed crossing. A summary of the comments raised is attached along with along with the Council’s response.

We Did

The feedback will be considered in the detailed design stage

We Asked

We asked for views on the trial layout of segregated cycling and walking areas on section of the main path in Roseburn park.

You Said

The feedback to the trial changes was mixed, with a slight majority of respondents in favour of the new layout. Feedback at the Friends of Roseburn Park meeting highlighted that the segregation on the path to the west of the pavilion was not favoured, and that cyclists travelling too fast on the paths was a key issue.

Further details on the consultation feedback and monitoring can be found in the consultation and monitoring report via the link below.

We Did

Based on the feedback to the consultation and the monitoring results, we are taking forward the following actions to implementation:

  • Retain the white line segregation around the toilet block/east side of the junction.
  • Remove the white line segregation around the pavilion/west side of the junction.
  • New slow markings and signage to promote slower speeds on bikes and use of bells.
  • Provide additional planters to the Friends of Roseburn Park for positioning along the ‘Green’ building block.
  • Upgrades to the path surface where (1) ponding occurs and (2) the surface is in poor repair
  • Improvement to the lighting
  • Safety improvements to the junction where the park path crosses the access road to the ice rink. This will incorporate the re-alignment of bollards and ground markings to highlight the junction crossing to all users.

Further details can be found in the consultation and monitoring report, see link below.

We Asked

On 15 March 2016 the Transport and Environment Committee gave its approval for a review of the School Crossing Patrol (SCP) service to be undertaken and for a proposed set of criteria and methodology to be used when assessing SCP sites.

A technical assessment of all 243 SCP sites was subsequently undertaken between late 2016 and mid 2017.  On 5 October 2017 a further report was considered by Committee which noted the next steps were to undertake consultations with service users and service providers to seek their views about existing, alternative or additional new sites and to develop a draft SCP policy for further consideration by Committee.

This consultation was subsequently undertaken between February and May 2018.  In addition to the opportunity to provide their views about existing, alternative or additional new SCP sites, stakeholders were given the opportunity to comment on any other aspect of the service or to make suggestions for how it could potentially be improved. 

You Said

An overall total of 1,140 responses were received covering a wide variety of issues, many of which were not originally included within the scope of the review.

The high number of responses, with contributions from each of the seven stakeholder groups, together with the breadth of opinions expressed indicated a successful consultation. Examples of key issues raised are:

  • comments upon existing locations and suggestions for new sites;
  • a desire for greater absence cover;
  • to review the Guides’ operational hours;
  • to consider the education of parent/carers, children and road users on the role of the Guides;
  • location specific issues such as potential infrastructure improvements; and
  • the high value in which the service is held by users

We Did

The Feedback received will be used to direct further work on the Review.

Further information on the consultations that have been undertaken with service users and service providers and the issues arising from the feedback that was received is available on the Council website at http://www.edinburgh.gov.uk/schoolcrossingpatrols.

We Asked

On 15 March 2016 the Transport and Environment Committee gave its approval for a review of the School Crossing Patrol (SCP) service to be undertaken and for a proposed set of criteria and methodology to be used when assessing SCP sites.

A technical assessment of all 243 SCP sites was subsequently undertaken between late 2016 and mid 2017.  On 5 October 2017 a further report was considered by Committee which noted the next steps were to undertake consultations with service users and service providers to seek their views about existing, alternative or additional new sites and to develop a draft SCP policy for further consideration by Committee.

This consultation was subsequently undertaken between February and May 2018.  In addition to the opportunity to provide their views about existing, alternative or additional new SCP sites, stakeholders were given the opportunity to comment on any other aspect of the service or to make suggestions for how it could potentially be improved. 

You Said

An overall total of 1,140 responses were received covering a wide variety of issues, many of which were not originally included within the scope of the review.

The high number of responses, with contributions from each of the seven stakeholder groups, together with the breadth of opinions expressed indicated a successful consultation. Examples of key issues raised are:

  • comments upon existing locations and suggestions for new sites;
  • a desire for greater absence cover;
  • to review the Guides’ operational hours;
  • to consider the education of parent/carers, children and road users on the role of the Guides;
  • location specific issues such as potential infrastructure improvements; and
  • the high value in which the service is held by users

We Did

The Feedback received will be used to direct further work on the Review.

Further information on the consultations that have been undertaken with service users and service providers and the issues arising from the feedback that was received is available on the Council website at http://www.edinburgh.gov.uk/schoolcrossingpatrols.

We Asked

We asked for views on the proposed designs for the Tram Cycle Safety Improvements - Phase 3 project.

You Said

A total of 230 people responded to the online survey, with a majority of support for each of the designs proposed. Details can be found in the consultation report below.

We Did

Based on the high levels of support, the council shall be proceeding with implementation of the designs. Details of the next steps is comprised in the consultation report.

We Asked

We asked for views on the proposed design for new pedestrian crossing facilities in East Fettes Avenue

You Said

The majority of feedback indicated support for the proposed crossing. A summary of the comments raised is attached along with along with the Council’s response

We Did

The feedback will be considered in the detailed design stage

We Asked

Parents/carers about their experience of early learning and childcare – what services they use and why, how often and when.  We also asked about what they would like to see in the future.

 

 

You Said

2,209 people responded to the survey, 99% of whom were parents/carers.  As well as telling us about the services they currently use and why, respondents told us how they would prefer to use services in the future: 

  • 70% of respondents want to be able to use services all year round whilst 24% want to be able to use them in term-times only.
  • Parents/carers want services to be available from early mornings (with 35% preferring an 8am start) to early evening (with 32% preferring a 6pm finish)
  • The most popular model (favoured by 38% of respondents) is for 50 weeks per year with parents/carers able to choose hours between 8am and 6pm and with the option to purchase additional hours..

 

We Did

The responses informed the Early Years Expansion plan which was prepared in response to the Scottish Government’s blueprint for the expansion of 1140 hours. The plan was submitted to the Scottish Government and we are currently revising it in light of feedback from the Scottish Government.

We will continue to seek the views of parents and carers throughout the expansion.

We Asked

What you thought of our proposed amendments to the Guidance for Development in the Countryside and Green Belt and how we could improve it further.

You Said

Most feedback was supportive of the changes to the Guidance.  There were some suggestions for minor alterations and clarifications.

We Did

We reported the feedback and actions to the 12 October Planning Committee and made some amendments to the final version of the Guidance approved by Committee.  The Guidance is now approved and will be used to assist in assessing planning applications in the Countryside and Green Belt.  It can be viewed on the Council website.

We Asked

We asked Council tenants what an extended Tenants' Discount Scheme should look like.

You Said

Through the results from the online survey and focus group discussion with tenants, it was found that:

  • Discount on food and household goods would be the priority for most tenants. This was followed by discounts on telecommunications and clothes;
  • Tenants would prefer to use a simple discount card;
  • Tenants expressed that they carry out their daily shopping in local convenience stores but travel further to carry out their weekly or monthly shops in larger supermarkets;
  • Transport (particularly taxis) was highlighted as an area where discounts could help;
  • Tenants would also be interested in discounts on DIY, furniture and leisure activities; and
  • Some tenants said that they use the internet for shopping and some had used it to get a supermarket delivery service.

We Did

The feedback from the tenants will help to shape the extended Tenants' Discount Scheme. 

We Asked

What you thought of our proposed amendments to the Tollcross Supplementary Guidance and how we could improve it further.

You Said

Most feedback was supportive of the changes to the Guidance.  There were some suggestions for minor alterations and clarifications.

We Did

We reported the feedback and actions to the 12 October Planning Committee and made some amendments to the final version of the Supplementary Guidance approved by Committee.  The Supplementary Guidance is now approved and will be used to assist in assessing planning applications for changes of use in the Tollcross town centre.  It can be viewed on the Council website.

We Asked

What you thought of our proposed amendments to the Gorgie/Dalry Supplementary Guidance and how we could improve it further.

You Said

Most feedback was supportive of the changes to the Guidance.  There were some suggestions for minor alterations and clarifications.

We Did

We reported the feedback and actions to the 12 October Planning Committee and made some amendments to the final version of the Supplementary Guidance approved by Committee.  The Supplementary Guidance is now approved and will be used to assist in assessing planning applications for changes of use in the Gorgie/Dalry town centre.  It can be viewed on the Council website.

We Asked

What you thought of our proposed amendments to the Corstorphine Supplementary Guidance and how we could improve it further.

You Said

Most feedback was supportive of the changes to the Guidance.  There were some suggestions for minor alterations and clarifications.

We Did

We reported the feedback and actions to the 12 October Planning Committee and made some amendments to the final version of the Supplementary Guidance approved by Committee.  The Supplementary Guidance is now approved and will be used to assist in assessing planning applications for changes of use in the Corstorphine town centre.  It can be viewed on the Council website.

We Asked

We asked Council tenants to help us to design a new energy advice service.

You Said

Talking to energy companies on the tenants' bahalf and helping tenants to find the best energy provider and tariff were seen as the most important elements of the new energy advice service.

We Did

The Council introduced a new energy advice service on 5 February 2018, which is being delivered by Changeworks on the Council’s behalf. Over a two year pilot Changeworks will provide a range of advice services to at least 1,000 tenants a year to ensure their homes are easier to heat and resolve any issues they have with their energy suppliers. An energy advisor will be based in each of the locality areas to ensure that they work closely with frontline staff and deliver the best service possible for tenants. 

We Asked

We asked for views on the proposed designs for a cycle route between Holyrood Park and Ratcliffe Terrace, that includes improvements for walking.

You Said

A total of 148 people responded to the online survey, with a number of other letter and email submissions. Overall there was a majority of support for the scheme, details of which can be found in the consultation report below.

Numerous design considerations and alterations were suggested. These are detailed in the consultation report, along with a response from the Council and a summary of all the key design changes.

We Did

Based on the high levels of support, the council intends to proceed with the scheme. However, due to a current lack of resources we have temporarily put this scheme on hold. All consultees who have asked to be kept informed about the scheme, will be notified once it progresses to the next stage of public engagement, at the end of detailed design.

 

We Asked

We asked for views on the proposed designs for cycle and walking improvements between Saughton Park and QuietRoute 8.

You Said

The majority of feedback was supportive or strongly supportive of the proposals, however numerious design alterations and clarifications were posed. These are detailed in the consultation report which can be accessed below, along with the Council’s responses.

We Did

The feedback to the scheme will be used to evolve and improve the design. Details of the potential design changes is included in the consultation report, which can be accessed via the link below.

CURRENTLY DUE TO A LACK OF RESOURCES THIS SCHEME IS ON HOLD.

Once the scheme re-commences, there will be a further opportunity to respond to the proposal during the statutory Traffic Regulation Orders process. We shall also share the detailed designs online and all people who have asked to be kept informed about the scheme shall be alerted when the detailed designs are available to view.