Essential users and carers parking permit consultation

Closed 30 Apr 2023

Opened 6 Mar 2023

Feedback updated 3 May 2024

We asked

We asked for your feedback on proposals to develop our Healthcare Workers Permits (HWP) and to identify if there was support for proposals to introduce parking permits for carers in Edinburgh.

The consultation ran from 6 March till 30 April 2023. 

Healthcare Workers Permit (HWP)

We asked you about the cost, the duration of stay period, the terms and conditions of use and the format of the permit.

Carers Parking Permits

We asked if both paid and unpaid carers could benefit from the introduction of parking permits to help them park when undertaking their caring responsibilities.

You said

There were 554 responses to our consultation.

As well as the online survey, Stakeholders from GP surgeries, community and healthcare organisations were also invited virtual meetings with our independent project team to find out more about the proposals, share their feedback and to ask further questions. Six meetings took place between 22 and 28 March 2023.

Healthcare Workers Permit (HWP)

You said that the price was about right, whilst responses regarding the duration of stay were equally split between those who said the time period was too short and other saying it was just right. You also asked that the terms and conditions of the permit were made clearer and 100% of respondents preferred a paper version of the permit.

Carers Parking Permits

The consultation results demonstrated that both paid (97%) and unpaid (90%) carers supported the introduction of a Carers’ Permit.

We did

Healthcare Workers Permit (HWP)

The price of a permit will increase slightly to £25, to cover administration, such as printing and posting of permits. However, a number of additional benefits will be provided.  These include increasing the maximum stay period while parking with the permit, allowing permit holders to also use pay and display and shared use parking places in the Central Zones and allow parking in permit holders places in Priority Parking Areas. The permit will remain in a paper format.

Carers Parking Permits

We will begin the legal process to introduce two new permit types:

  • Professional Carers Permit – for paid carers, visiting multiple patients in a day.  This includes agency workers, self-employed carers and those employed by the Council.
  • Personal Carers Permit – for unpaid carers looking after family or friends.  This applies even if the carer is in receipt of carers benefits.

Further information on the permit types and the next steps is available in the Healthcare Workers and Carer Parking Permits report which was approved at the Transport and Environment Committee on 25 April 2024.


Essential Users Permit (EUP) Holders

If you’re an existing EUP holder we want to know your views on how the scheme currently operates and if you have any suggestions on how it could be improved.  


Whether you’re a paid or unpaid carer we’re proposing to introduce two new parking permits.

The two different types of permits being proposed are:

  • Professional Carers Permit – intended for those employed by an organisation or agency and who make multiple visits in a day
  • Personal Carers Permits - intended for those caring for family or friends on an informal basis.  This would apply even if you are in receipt of any type of carers allowance.

Why your views matter

Please take the time to make your views known as this will help us shape parking permits for healthcare workers and carers in Edinburgh. 

What happens next

We will review all the consultation responses and report our findings to a future Committee meeting along with proposals for the EUP and cerer permits schemes. 


  • All Edinburgh


  • People with long term conditions
  • People with disabilities
  • Carers
  • Older people
  • Children & Young People
  • Parents/carers
  • Residents
  • Road users
  • Voluntary sector/volunteers


  • Looked after and accommodated children
  • Adults and Older People
  • Carers
  • Children and Families
  • Disabilities
  • Health and Wellbeing
  • Paying for Care
  • Parking permits
  • Travel in Edinburgh