Licensing Hub customer survey

Closes 31 Jan 2025

Opened 1 Jan 2025

Overview

Before we move to South Gyle in Spring 2025, we are asking for your feedback on our service for driver and vehicle licence applicants.  We'd also like to hear from you how we can improve.

The Council's Licensing Hub is where officers carry out all licensed activity relating to taxi and Private Hire licensing, including:

- MOT/vehicle compliance checks
- Driver training
- Licensed driver application submission
- Advice and guidance
- Payment facility

Why your views matter

Your views matter so that we can improve the service that we offer you.

Need a different language or format

Please email the Interpretation and Translation Service at its@edinburgh.gov.uk quoting reference 24-1107.

Give Us Your Views

Areas

  • All Areas

Audiences

  • Licence holders
  • Licence applicants

Interests

  • Public Transport
  • Traffic regulation